Privacy Policy

Last updated: January 2026

LoviX ("we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, or profile details provided during registration.
• Payment Information: Payment-related details required to process transactions.
• Media Access: Camera and microphone access for voice and video calling features.
• Usage Data: App interactions, diagnostics, and crash logs.

Payments & Razorpay

LoviX uses Razorpay as a third-party payment processor to handle in-app payments. We do not store or process your card, UPI, or banking information on our servers.

Payment data is securely handled by Razorpay in accordance with their privacy and security standards. LoviX only receives transaction confirmation details such as payment status and transaction ID.

You can review Razorpay’s Privacy Policy here:
https://razorpay.com/privacy/

How We Use Information

We use your information to:

• Provide and improve app functionality
• Enable voice and video communication
• Process payments and subscriptions
• Ensure security and prevent fraud
• Provide customer support

Permissions Used

LoviX requires the following permissions:

• Camera: For video calling
• Microphone: For voice and video calling
• Internet & Network State: For connectivity
• Bluetooth: For audio routing

Data Sharing

We do not sell, rent, or trade your personal information. Data is shared only with trusted third-party services (such as Razorpay) strictly to provide app functionality or when required by law.

Data Security

We use industry-standard security practices to protect your information. However, no electronic transmission or storage method is completely secure.

Children’s Privacy

LoviX is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Your Rights

You have the right to access, update, or request deletion of your personal data. You may contact us for privacy-related concerns.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: support@lovix.app